Satisfaction for Society

Creating products and services with value via unique designs and ideas

Expand products and services that lead to customer satisfaction

We believe it is our mission to realize the PLUS Group corporate philosophy of “Unique Values - Higher Satisfaction”, and contribute to the resolution of social issues via our daily business activities. We place great importance on customer satisfaction. In our manufacturing we always put the customer first and see everything through the eyes of the consumer.

Creating new business models by transforming value chains

Using DX to provide innovative individual customer experiences

Boosting product quality and ensuring safety

Establish quality standards and ensure product safety

Quality control at overseas plants

A “culture of quality” underpins operations at our plant in Vietnam—our production site for stationery and office supplies—where we take pride in producing high‑quality products rather than being ashamed to produce defective products. Backing this “culture of quality” is the exceptional level of skill and awareness of quality that each and every employee working at the plant holds. Everyone comes up with and shares their ideas regardless of their position to implement improvement activities, such as revising operation manuals when required and making efforts to automate processes that had only been performed manually in the past. This not only helps to boost productivity, but it also improves quality and safety, hereby building up technology and experience, leading to products that exceed international quality standards.

Disclosure of product information

Promoting partnerships with local communities

Support for recovery

Support for recovery for the 2024 Noto Earthquake

The PLUS Corporation has donated 10 million yen to the Japanese Red Cross Society to provide assistance for victims and to assist in the recovery of the affected area.
The JOINTEX Company, through Fukushi Bosai community Inc., provided requested relief supplies such as “body wipe sheets”, to the council of social welfare and welfare facilities in Ishikawa Prefecture. Also, employees of the JOINTEX Company accompany Fukushi Bosai community Inc. to the affected area to deliver additional relief supplies.
Also, THE SAILOR PEN CO., LTD. approved of the support to the damaged area of the Chugoku Shimbun and published an advertisement offering moral support to victims of the disaster, and sent condolence money to “Nichino Makie Studio” and “Kanazawa/Kaga Makie Recovery Business Cooperative”.
Going forward, we would like to continue to investigate various support measures such as providing the office furniture products and services of our Group based on the damage and recovery status of the region and assist in recovery as much as possible.

Assistance for reconstruction after the Great East Japan Earthquake

Areas damaged by the Great East Japan Earthquake are still facing various challenges even today, and tackle them one by one as reconstruction efforts continue. PLUS Corporation will continue to provide assistance to the affected areas.

Educational environment support for Rikuzentakata

After discussions with the municipal government of Rikuzentakata, a city in Iwate Prefecture, PLUS Corporation JOINTEX Company launched the Ipponmatsu Project^*1 on April 1, 2014 to assist with the improvement of the city's educational environment.
The Education, Nursing Care & Welfare Division of JOINTEX Company, the division that handles its educational, welfare and fixture‑related business, plays a central role in the Ipponmatsu Project. A percentage of the sales amount from Booktruck^*2 and Hanbunko^*3, teaching equipment sold by its educational business, as well as from other specified products, and the value of the Web point exchange menu of smartschool^*4, an e‑shopping catalog that JOINTEX Company operates for the educational market are donated to Rikuzentakata, a city that was severely damaged by the earthquake. The donations are intended to help provide and maintain educational facilities and equipment.

• *1

  This project was launched after discussions with the municipal government of Rikuzentakata and has been named Ipponmatsu after the tree that symbolizes support for the city's reconstruction. It is our own original project and is not the project to preserve the remains of the Miracle Pine Tree.

• *2

  This easy‑to‑move equipment can store items such as books and dictionaries.

• *3

  This slide cutter has a double gauge guide that grips paper at both sides, making it easy for everyone to cut paper in half.

• *4

  This delivery service with full‑time sales support was launched in 1997, and is based on catalog e‑shopping for elementary, junior high and high schools, as well as for kindergartens and nursery schools. By cooperating with partners such as educational material dealers and stationery and office supplies shops nationwide, we can deliver teaching materials the customer uses, event items, stationery and office supplies, and miscellaneous goods directly to the customer the day after they have placed an order via fax or the Internet. (The day after next or later in the case of some items) Over 95% of Japanese elementary and junior high schools are currently registered with smartschool.

Amount Donated